Terms and Conditions

General Terms & Conditions

This site is owned and operated by MW Engineering and Fabrication Ltd.

  • Office: MW Engineering and Fabrication Ltd, Culdoach Old Farmhouse, Culdoach Road, Tongland, Kirkcudbrightshire, Scotland, DG6 4LU.
  • Registered company number: SC544454
  • Vat No: 251-4040-50.


If you want to ask anything about these terms & conditions or have any comments or complaints on or about our website, please email mwengfab@outlook.com or call  01556 492028.

Privacy Policy

Ownership of Rights 

All rights, including copyright, in this website are owned by or licensed to MW Engineering and Fabrication. Any use of this website or its contents, including copying, publishing or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of MW Engineering and Fabrication. You may not modify, distribute, publish, reproduce or re-post something on this website for any purpose.

Accuracy of Content

MW Engineering and Fabrication Ltd has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. All prices are displayed excluding VAT. To the extent permitted by applicable law, MW Engineering and Fabrication Ltd disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. MW Engineering and Fabrication Ltd shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

Damage to your Computer

MW Engineering and Fabrication Ltd makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer and software. It is your responsibility to ensure that the right equipment is available to use the website and screen without anything that may damage it. MW Engineering and Fabrication Ltd shall not be liable to any person or company for any loss or damage which may arise to computer equipment as a result of using this website.

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available by emailing you.

Catalogue Accuracy

Every care has been taken to ensure that all prices and descriptions in our product catalogue are correct. In case of error, you will be given the opportunity to cancel your order. We apologise if this is the case.

Acknowledgement and Acceptance of your Order

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of MW Engineering and Fabrication Ltd or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Scottish Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or, for any reason, unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. The aggregate liability of MW Engineering and Fabrication Ltd shall be limited to the amount of the order from which the liability arises.

Other Legal Notices 

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these terms & conditions, govern your use of this website.

Changes to Legal Notices

We reserve the right to change these terms & conditions from time to time and you should re-read them each time you use this website.

Law, Jurisdiction and Language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with Scottish Law. All contracts are concluded in English.


These terms and conditions do not affect your legal rights.

Our Returns Policy

You have the right to cancel your order at any stage before and up to 7 working days after the item is delivered. The goods should be returned in their original packaging, be complete and in an unused, as new condition. Please enclose a copy of your invoice stating the reason for the return unless prior notification of cancellation has been received by MW Engineering and Fabrication.


You will receive a full refund for the original invoice amount once the item or items have been checked for usage and condition. We suggest that small items are returned via recorded delivery for your own protection. Please send such items to:


MW Engineering and Fabrication Limited

Culdoach Old Farmhouse, Culdoach Road

Tongland

Kirkcudbrightshire DG6 4LU


We can arrange the collection of larger items via our carrier if requested. Please note: the customer will be responsible for the costs of collection. 

Shortages and Damaged Goods

Any damage or shortages must be notified to MW Engineering and Fabrication Ltd., within 3 working days. If damage is obvious at the time of delivery, either return the goods with the carrier or sign 'received as damaged'. Shortages will be rectified as soon as possible. Damaged items will be replaced or refunded at our cost.


If you have any further queries about delivery information, please do not hesitate to get in touch.

Delivery Information

Deliveries may take longer than usual due to the current health crisis. We ask for your patience during this testing time. (September 2020)


We endeavour to deliver within 14 working days of your order being placed, excluding weekends and bank holidays.However, if the items you require are in stock, we will endeavour to deliver within 3-5 working days.


At certain busy times of the year, this may not be possible. If you have not received your order during that period, please telephone our sales office on 01556 492028. If your order is urgent, please contact our sales office on the same number before 10:30am on the day of ordering; we may be able to arrange an express delivery for you (at additional cost). If an item is out of stock, you will be contacted by our team.


For goods made to order, there may be slightly longer lead times. Delivery information for these instances are found on the individual product page. If you have any further questions or cannot find the delivery information you are looking for, please call 01556 492028.


Our carriers deliver Monday - Friday (excluding bank holidays) from 07:00 to 21:00 hours. A signature may be required by the courier. If you are not going to be at the delivery address, you can leave instructions at the checkout stage for the package to be left in a secure place or with a designated neighbour.


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